Privacy Policy

1. Introduction

AI Experts Group, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.aixg.ai, use our services, or communicate with us, including via SMS/text messaging.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Company name, job title, industry, and project details.
• Communications: Messages, inquiries, and feedback you send through our contact forms, email, phone, or SMS.
• Consent Records: Records of your opt-in consent for SMS/text messaging and other communications.

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, referring URLs, and clickstream data.
• Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience and analyze site usage.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support.
• To deliver the services you have requested, including AI consulting, development, and training.
• To send you service-related communications, updates, and notifications.
• To send SMS/text messages for which you have provided explicit opt-in consent (e.g., appointment reminders, service updates, or promotional messages).
• To improve our website, services, and user experience.
• To comply with legal obligations and enforce our terms of service.

4. SMS/Text Messaging Privacy

When you opt in to receive SMS/text messages from AI Experts Group, LLC, the following applies:

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your mobile phone number and any data collected as part of your SMS opt-in will never be sold, rented, or disclosed to third parties or lead generators.
• We will only use your mobile information to send you the messages you have consented to receive.
• Message and data rates may apply. Message frequency varies based on your interactions and the programs you have opted into.
• You may opt out at any time by replying STOP to any message. You may also text HELP for assistance.
• Your consent to receive SMS messages is not a condition of purchasing any goods or services from us.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., hosting providers, email delivery services). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out of Communications: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any email, or opt out of SMS messages by replying STOP.

To exercise any of these rights, please contact us at info@aixg.ai.

9. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: